Customer care
Questions, answered clearly.
Useful information about delivery, returns, sizing, payment, and international orders.
When will my order arrive?
An estimated delivery window is shown on the product page and confirmed during checkout. Timing can vary by destination and order preparation.
Can I return my order?
Eligible ready-to-wear items may be returned within 14 days in accordance with FARIKA's published Return Policy. Custom-made items may be subject to different conditions.
How do I choose my size?
Open the Size Guide on the product page. It shows body measurements and only the sizes offered for that specific product.
Which payment methods are available?
Available payment methods and any eligible installment options are shown securely during checkout.
Do you ship internationally?
Yes. FARIKA ships to selected international destinations. Choose your country or region in the footer to view the storefront available for your location.
How should I care for my FARIKA piece?
Follow the product-specific care information shown on each product page and on the garment label.
Can FARIKA create a custom dress?
Yes. Use the Custom Made enquiry form to share your occasion, preferred dress direction, contact details, and body measurements.
How do wholesale enquiries begin?
Submit the Wholesale enquiry form with your company, product direction, colour, size range, quantity, and destination. Commercial details are confirmed after the brief is reviewed.